Monday, May 25, 2009

BROADBAND BLUES

When Mimi went off to UiTM on Saturday, she took along the Maxis Broadband modem that her Kak Long gave us. So I had to find a broadband service to continue surfing.

I wanted P1 Wimax but my area was not covered. I compared Digi and Celcom. Digi gave a bigger monthly download limit of 10 GB, double that of Celcom. Celcom do offer a Daily Unlimited Plan but the salesman could not explain how the plan works. So I went to a Digi outlet in MidValley. Unfortunately, they ran out of modems so I had to look for another outlet. The nearest is at Bangsar. A few nights ago, there was a temporary stand selling Digi Broadband outside the mamak restaurant. I asked the salesperson whether I can download torrents with Digi. The salesperson did'nt know what torrents are. In the permanent Digi shop, I made sure that there are modems available before giving my ic card to start the registration process. I was lucky that the salesperson is a thorough person. He checked the Digi coverage. He told me that there is coverage in my area but when he saw my address on my ic card, he told me that coverage is up to 4th floor only and I am on the 12th floor. Dang! I thought that the higher I am from the ground, the better the reception is. Is the Digi transponder or transmitter in my area right at sea-level?

I had no choice left but to go for Celcom Broadband. So immediately after saying goodbye to Mimi who is going to me proud at UiTM, I rushed to Digital Mall. The Blue Cube outlet ran out of modems too. Broadband is doing a roaring business huh? While walking to the car which was in front of the Maybank, I saw a Celcom stand. They have modems. So I got one.

I went home and excitedly plug in the modem to surf but I could not get any network. My account was not activated yet. When I phoned the salesperson who sold me the modem, he told me that I have to wait until Monday to have connection. I got my connection past 6 pm today. What took them so long? Celcom trumpeted that they are the fastest but their dealer's service is real slow. It was only after threats of sending back the modem that they rushed to activate my account.